What if the server my website is on gets hacked or attacked?
Individually hacked websites are rare. If such occurs, usually they are a target for a reason; hate sites, pirated software, etc... Itexo Corporation does not host such websites. If such materal is found on a Itexo Corporation server, it is deleted immediately and the user's account cancelled. Usually the target is the whole server itself. Hackers usually go after a server just to say that "they did", or to use the server to bounce off of to hack something more important. Rarely are any users' files on the server damaged, erased, or modified. For this reason, once a hacker is detected, a server can usually be cleaned up and the hacker locked back out within a matter of hours. At that time the server is restored to full security levels, as if the hack has never occurred. Most hackers get into a system thru valid user accounts. We recommend you use complicated passwords for your account. Itexo Corporation strictly reviews all orders for new clients, to make sure they are legitimate. Unfortunately, some fake orders do get thru the system, and that is one way a hacker can gain initial access. Itexo Corporation runs security checks on the servers daily, so even if a hacker does get in, they are found and dealt with quickly. Most hackers are not malicious, they are just playing or testing their abilities. If an individual attacks the whole Itexo Corporation Data Center, measures are in place to cut off such floods and attacks automatically at the backbone level and the router level. Itexo Corporation also uses firewall technology to fend off most common methods of flooding and attacks to the network.

How is extra bandwidth billed?
Itexo Corporation maintains software on every server and on the switches to monitor individual website usage and server-wide usage. Bandwidth is billed per Gigabyte (GB) over your monthly allocation, rounded up to the nearest Gigabyte. Usually between the 3rd and 5th of the month you will receive your bandwidth overage billing, if applicable, for the preceding month's usage.

What is included in my website package?
Itexo Corporation provides full hardware, software, support, and system administration for your Itexo Corporation shared hosting solution. The software provided includes the operating system, ftp & email software, web server software, and a control panel. Itexo Corporation even includes free e-commerce shopping cart software. Everything you need to conduct business on the Internet, or maintain a personal website, is included in your Itexo Corporation hosting solution. Itexo Corporation will provide basic support on services/software that we provide you with your account. Itexo Corporation does not develop your website for you, nor provide tech support on how to use software products that we do not provide to your directly...even if we do support them. We are always more than willing to help you if we can though with external issues, time permitting...

How many sites are currently running on per server?
Itexo Corporation does not have a set quantity of domains running on each machine. We find that ten domains can utilize more resources than 200 others. Itexo Corporation monitors each server's performance levels and attempts to maintain a low server load average and high cpu availability. As needed, Itexo Corporation will upgrade the hardware, to increase server performance. Individual domains that become to much for the server to handle, and utilize too much server resources, are moved to servers set up specifically for such resource intensive accounts.

Can I host more than one domain name per account?
Itexo Corporation charges additional fees for every EXTRA (some are included for free) domain name you point to your account. For a domain name that is parked on top of your main domain name, the cost is a $15 one time setup fee. You may use an index.cgi script, to redirect from that domain name to a sub-directory at no additional charge. Itexo Corporation charges a $15 setup fee and $3/mo, for every additional domain name parked to a sub-directory. Each additional domain name parked on top, or to a sub-directory, receives one catch-all email POP account or forwarder for all mail to that domain name. Parked domain names do not receive a control panel of their own. Itexo Corporation usually recommends the very inexpensive "Small" accounts ($4.95 monthly) instead, due to the fact that they come with their own control panel functionality or the best solution is to signup for reseller plan and setup as much standalone domains as you need.

Why should I choose Itexo Corporation as my webhost?
Simple. Itexo Corporation maintains one of the most feature rich hosting packages on the market, so advanced that many hosting companies cannot compete. Itexo Corporation was one of the first hosting companies in the industry to offer technical support via ICQ & AOL Instant Messanger, as well as to offer high bandwidth packages (20GB+ per month) to the general public. Itexo Corporation offers CpanelT & WebHostManagerT on it's packages, the premier software in the business. Itexo Corporation offers a 30 day full money back guarantee for new clients that sign up...so you really cannot loose by selecting Itexo Corporation. Itexo Corporation has won several awards for providing some of the most complete hosting packages and support levels available.

How do I get started?
Simple! Just fill out one form....the Secure New Account Order form! You will receive details shortly afterwards about how to proceed with your new Itexo Itexo CorporationWeb Hosting Account!